FAQ's

How far in advance should I place my order?

We recommend giving at least 24 hours of notice for delivery, and keep in mind certain times of the year will require up to a week notice to schedule a delivery.

Do you have a hose?

​It is very helpful to know what the distance is between where the truck will be parking and the pool or container that will be filled.  In the event the information is unavailable we can assist you in calculating the distance.   Please keep in mind in most cases we will be parking on the side of the road to maintain safety and eliminate any property damage.

How much water do you need?

If you have a calculated amount of water needed please provide this information.  In the event that information is unavailable you may also provide the dimensions of the pool or container we will be filling. With this information we can give you a close approximate number of gallons you will need for operational level.

No detail is too small!

The more details we have regarding the site, will insure a successful delivery.  The following examples of information are very helpful - type of pool, work being completed on your pool, type of container, container opening, etc. 

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